There is no doubt that computers are used virtually everywhere. Organizations ranging from schools to businesses rely on those devices to improve the way they do things. Indeed, without computers, most enterprises would not earn as much money as they are getting now. A lot of business leaders try their hardest to get the most out of their existing business strategy. However, I think an important factor to consider in business strategy development is human resources. In particular, the way employees use their computers. Can employees get the best out of their “workstations” (the more fancy term for computers in offices or factories)? If you are a business owner and your answer to this question is no, then there is no need to worry. There are many ways to help improve the computer skills of your workers.
First, give your workers enough time to learn about their new machines. Many corporate bosses are so uptight about productivity, that they sometimes cut short training or re-training sessions for their employees. However, businesses that use a lot of computers require special time for their employees to be familiar with those devices. More time should be provided for older employees (e.g. the “baby boomers”) who need to use computers in their line of work. After all, these older people are generally not as familiar with computers as those who were born in, say, during the ‘80s. It will also help if different trainers are assigned to different age groups. Like for example, one trainer would be assigned for the baby boomers, and another would be designated to the younger generation. It would be a good business strategy to assign a more patient and understanding trainer to employees who are older. This strategy would be better than firing old employees and replacing them with young ones since those “seniors” are already familiar with their companies’ daily functioning.
It’s important that this training is done correctly as there are likely many vital components that should be covered. One example is that of security, especially if the employees are going to be working remotely outside the office environment. They should be taught how to use the security tools to keep their data and credentials safe. There’s no point installing VPN software on their computer if they just use it to watch the BBC when travelling and don’t enable it while checking their email!
Lastly, make your employees fall in love with modern technology. After all, not all workers are tech-savvy, or are friendly with technology. Some extreme ones are “technophobes,” fearing technology like some people would fear, say, heights. It would greatly help your business strategy if you set up a bulletin board in your store or office that features articles containing information about the latest computers and gadgets. Such articles must be easily understood by the average person, and as much as possible, should be colourful and attractive.
Basically, the bulletin board should encourage all employees to love technology for its own sake, and not for consumerist aims. Developing this mindset among workers would help them more quickly learn about how to use their computers, since with love comes interest. With interest, comes enthusiasm. Enthusiasm helps them learn computer skills faster. Try to avoid using too much jargon, if you do only a certain proportion of the work force will engage. Stress the purpose and aim of software and tools without the ‘technical language’, most people don’t need to know what a proxy is just when they should use one.
These two steps are only a few among the many that you can try in order to improve your employees’ computer skills. After all, transforming your workforce into a more tech-savvy group of workers is an important step to make sure that your business strategy will work for you.